Duration: 5 hours and 49 minutes

Affected Components:

Apr 20, 09:59:06 GMT+0
Resolved - This incident has been resolved..

Apr 20, 09:56:19 GMT+0
Monitoring - We have rolled out the fix and are monitoring the rollout..

Apr 20, 09:35:04 GMT+0
Identified - We have identified a potential fix for the issue..

Apr 20, 08:45:01 GMT+0
Investigating - We are continuing to investigate the issue..

Apr 20, 04:10:00 GMT+0
Investigating - We are aware of an incident that causes extension installation and updates to fail and are investigating..

Duration: 2 hours and 38 minutes

Affected Components:

Apr 10, 02:01:24 GMT+0
Resolved - This incident has been resolved upstream..

Apr 9, 23:23:00 GMT+0
Identified - All requests for Claude models with the default profiles are currently failing with "'web\_search' is reserved for server tools and cannot be used as a custom tool name" This can be worked around by disabling the web\_search tool in your current profile, switching to API key access, or using an alternative model family..

Duration: 7 hours and 23 minutes

Affected Components: , ,

Nov 18, 18:52:35 GMT+0
Resolved - This incident has been resolved..

Nov 18, 14:58:13 GMT+0
Monitoring - The Cloudflare outage seems to have been resolved and our services are back to being operational. We're continuing to monitor our backend, but the incident should be resolved now..

Nov 18, 11:30:00 GMT+0
Identified - We're experiencing errors in our Cloudflare-powered services, but there isn't much we can do about it. The Cloudflare team is already working on a fix..

Duration: 23 minutes

Affected Components:

Oct 21, 09:53:37 GMT+0
Resolved - This incident has been resolved..

Oct 21, 09:36:37 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 21, 09:30:37 GMT+0
Identified - We've identified the issue and are working with our inference provider Baseten to fix it..

Duration: 49 minutes

Affected Components:

Sep 20, 13:02:42 GMT+0
Resolved - This incident has been resolved..

Sep 20, 12:59:17 GMT+0
Monitoring - We are seeing recovery in Edit Predictions and are continuing to monitor the situation..

Sep 20, 12:49:00 GMT+0
Identified - We've identified the issue and are working with our upstream provider on a resolution..

Sep 20, 12:14:00 GMT+0
Investigating - We are seeing elevated errors for Edit Predictions. We are currently investigating the issue..

Duration: 3 hours and 6 minutes

Affected Components: , ,

Jul 31, 17:22:50 GMT+0
Resolved - This incident has been resolved..

Jul 31, 15:45:07 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 31, 14:31:56 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 31, 14:17:05 GMT+0
Investigating - We are aware of some users having issues signing in. We are currently investigating the issue..

Duration: 3 hours

Affected Components: , ,

Jul 30, 14:59:42 GMT+0
Resolved - This incident has been resolved..

Jul 30, 13:23:38 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 30, 13:22:12 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 30, 12:00:00 GMT+0
Investigating - We are aware of some users having issues signing in. We are currently investigating the issue..

Duration: 30 minutes

Affected Components: , ,

Jul 29, 13:45:00 GMT+0
Resolved - This incident has been resolved..

Jul 29, 13:15:00 GMT+0
Monitoring - Users signing into Zed between 9:15-9:45ET may seen error messages and required multiple attempts to successfully sign in. We apologize for the inconvenience and are working to prevent this from occurring in the future..

Duration: 4 minutes

Affected Components:

Jul 22, 19:26:31 GMT+0
Resolved - This incident has been resolved..

Jul 22, 19:25:22 GMT+0
Monitoring - Our upstream provider has implemented a fix and we are currently monitoring the result..

Jul 22, 19:23:36 GMT+0
Identified - We are working with our upstream provider on remediating the issue..

Jul 22, 19:22:52 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 51 minutes

Affected Components: , ,

Jul 2, 15:20:46 GMT+0
Resolved - This incident has been resolved..

Jul 2, 15:11:04 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 2, 13:29:22 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 hours and 54 minutes

Affected Components:

Jun 12, 21:10:58 GMT+0
Resolved - This incident has been resolved..

Jun 12, 19:09:02 GMT+0
Monitoring - We are starting to see recovery for Edit Prediction. We are continuing to monitor the situation..

Jun 12, 18:35:26 GMT+0
Identified - One of our upstream providers is having issues. We are continuing to investigate and pursue potential remediation steps..

Jun 12, 18:17:17 GMT+0
Investigating - We are currently investigating this incident..

Duration: 27 minutes

Affected Components:

Jun 10, 02:30:22 GMT+0
Resolved - Mitigation performed better than expected, closing this out until next time!.

Jun 10, 02:03:01 GMT+0
Monitoring - We are currently testing a deploy that _should_ resolve some of the issues we saw earlier today. This may cause between 5 and 30m of downtime over the next hour..

Duration: 56 minutes

Affected Components: , ,

Jun 9, 19:40:08 GMT+0
Resolved - This incident has been resolved..

Jun 9, 18:44:29 GMT+0
Identified - We've identified the problem and are investigating a fix..

Duration: 4 hours and 13 minutes

Affected Components: ,

May 20, 12:44:25 GMT+0
Resolved - This incident has been resolved..

May 20, 12:39:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 20, 08:31:33 GMT+0
Investigating - We are currently investigating an incident that's causing the agent and edit prediction queries to timeout..

Duration: 31 minutes

Affected Components:

Mar 14, 19:25:45 GMT+0
Resolved - This incident has been resolved..

Mar 14, 19:19:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 14, 19:11:00 GMT+0
Identified - We are working with our upstream provider to remediate the issue..

Mar 14, 18:55:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 11 minutes

Affected Components:

Feb 14, 22:23:51 GMT+0
Resolved - This incident has been resolved..

Feb 14, 22:20:51 GMT+0
Monitoring - We are seeing recovery across our services and are continuing to monitor the situation..

Feb 14, 21:46:00 GMT+0
Identified - We are working with our upstream model provider to remediate the issue..

Feb 14, 21:44:00 GMT+0
Investigating - We are currently investigating a spike in timeouts for edit predictions..